Customers no longer want to pick up the phone, they would rather text brands. Brands have the opportunity to save on costs with text based automation and drive new revenue through machine learning technology that recognizes customer intent.
Automating the Call Center
Augment is transforming the way enterprise contact centers engage with customers. We help brands establish their presence in live chat and messaging environments by allowing companies to intelligently automate customer support inquiries without sacrificing quality. We do this by tightly integrating call center agents with machine learning technologies.
Learn More / Request a Demo
Our technology is being utilized by the world’s largest and most recognizable brands. Learn more about how to turn your existing cost center into a revenue generating growth driver for your business.